Empire State University Prioritizes Student Health Through Partnership with TimelyCare 

Posted On: January 12, 2026

Empire State University is proud to announce its partnership with TimelyCare, a virtual health platform, to provide students with access to free and equitable virtual mental health and medical care. Students can access the platform online and receive 24/7 care with a wide range of virtual care options from a diverse list of licensed physicians and counselors. This collaboration allows students to access services in all 50 states at no cost and without the barrier of traditional insurance, which is even more critical today due to rising healthcare costs. 

This partnership augments SUNY Empire’s growing list of support services and programs for students, all aimed at meeting basic needs to ensure students can achieve their educational goals. Between emergency grants, the virtual food pantry, and other initiatives such as the textbook affordability program, SUNY Empire’s commitment to providing affordable, accessible education shines through. 

TimelyCare will allow students to access services such as a crisis line, mental health counseling, on-demand emotional support, medical care, health coaching, faculty and staff guidance, peer support, and self-guided wellness tools. 

“The Office of Health and Wellness, in collaboration with the Student Health Advisory Committee, is excited to be partnering with TimelyCare to expand the range of services available to our students,” said Libby Tsibulsky, director of health and wellness programs. “We encourage all students to take advantage of these valuable resources to support their wellbeing and academic success.   

“TimelyCare is honored to partner with Empire State University’s incredible team to address the growing need for accessible, high-quality mental health and medical support,” said Luke Hejl, CEO and co-founder of TimelyCare. “By combining our team-based approach with the expertise of campus professionals, we can provide the unique care that campus communities need to thrive – academically, emotionally, and personally. Together, we are creating a brighter, healthier future for students and educators, while fostering environments where well-being is a foundation for success.” 

Students can visit timelycare.com/Empire or download the TimelyCare app and register using their Empire State University email address.