Empire State University’s 1Stop to Be Featured in Ocelot LABS Automatic Content Generation (Generative AI) Masterclass

(SARATOGA SPRINGS, NY — January 23, 2025) Assistant Director Virtual Student Services in 1Stop Student Services Alison Brust will be featured in Ocelot’s Automatic Content Generation Masterclass series on January 30, 2025. The webinar, titled “Generative AI for Student Engagement Success” will feature experts from both Empire State University and Purdue University Northwest.
The webinar will focus on how both universities used Ocelot’s Automatic Content Generation feature to transform student engagement strategies. Brust will focus on how this has improved and elevated the communication abilities of 1Stop’s virtual assistant, Blue.
“Empire State University was invited to participate in this masterclass to help encourage other client schools to adopt the use of generative AI,” Brust said. “Ocelot has been impressed with the strategic approach Empire has taken for continual improvement of our virtual assistant Blue’s knowledge sources which improve her ability to answer questions accurately.”
1Stop’s virtual assistant, Blue, is available 24/7 to answer questions from prospective and current students. By using generative AI through Ocelot, the responses have improved and become more robust. Brust said this has led to less escalations, as students are able to get their questions answered immediately by the chatbot.
“I’m most excited to share best practices with peer institutions to help them take the big leap of faith and start using generative AI,” said Brust.
Sign up to attend the webinar.